Privacy Policy
We take your privacy seriously
Our Core Promise: Your data belongs to you. We use industry-standard encryption to protect your information and will never sell or misuse your personal data.
1. Information We Collect
To provide our services, we collect the following types of information:
- Account Information: Email address, username, and password (encrypted)
- Profile Information: Name, birth year, location, and other details you choose to provide
- User Content: Text, photos, and videos you upload to create your biography
- Usage Data: Login times, features used, and device information for service improvement
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Protect the security of your account
- Communicate with you about service updates and support
- Analyze usage patterns to enhance user experience
3. Data Protection
We implement multiple security measures to protect your information:
- All data transmission uses SSL/TLS encryption
- Sensitive information (such as passwords) is stored with irreversible encryption
- Regular security audits and vulnerability assessments
- Strict internal access controls
- Multi-region data backup to prevent accidental loss
4. Third-Party Services
We use the following trusted third-party services to operate My Life:
- Supabase: Database and authentication services (PostgreSQL, hosted in secure data centers)
- Cloudinary: Media storage and content delivery network for photos and videos
- Wise: Payment processing for membership purchases
These service providers are bound by strict data protection agreements and only process your data as necessary to provide their services.
5. Information Sharing
We will never sell your personal information. We may share information only in these circumstances:
- With your explicit consent
- When required by law or legal process
- To protect our rights, safety, or property
- With service providers who help us operate our platform (bound by confidentiality agreements)
6. Your Rights
You have the following rights regarding your data:
- Access: View your personal information at any time
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Export: Download all content you have uploaded
- Control: Set visibility of your content (private/public/family circle only)
7. GDPR Compliance (EU Users)
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):
- Right to access and receive a copy of your personal data
- Right to rectification of inaccurate personal data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
To exercise these rights, contact us at the email address below.
8. CCPA Compliance (California Users)
California residents have the right to:
- Know what personal information is collected, used, shared, or sold
- Delete personal information held by businesses
- Opt-out of the sale of personal information (we do not sell personal information)
- Non-discrimination for exercising CCPA rights
9. Cookies
We use cookies to improve your experience, including:
- Keeping you logged in
- Remembering your preferences
- Analyzing service usage
You can manage cookies through your browser settings.
10. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
11. Policy Updates
We may update this Privacy Policy from time to time. For significant changes, we will notify you via email or platform notification. We recommend reviewing this policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: [email protected]
